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100% Australian Opal, Ethically Mined from the Earth

Customer Service

When you shop with Australian Opal Direct, your satisfaction is guaranteed. The heart of the Australian Opal Direct philosophy is customer care. We strive to bring you the best products in market today, the highest quality, the most cutting edge trends, and the most convenient shopping experience anywhere.


The Play of Color found in Opal is the result of the diffraction of light passing through tiny silica spheres in the microstructure of Opal. This means the bright rainbow colors can move and change dramatically depending on the type of light that is diffracting the silica spheres and the angle at which the stone is being viewed. As we have used close up photography, products may appear larger than actual size depending on your digital device or variations of screen sizes. To better assist you, approximate measurements for each item are noted in the dimension field within each item specific page. Imagery is never intended to misrepresent our products.


We are here to help you! With one click, you can get live help from our attentive customer service team through live chat during normal business hours. If a representative is not available via live chat, please send an email to and we will get back to you within 24 - 72 hours.